Privacy Policy

Our Commitment to Your Privacy

Pho Dalat values your privacy and is committed to protecting your personal information. At Pho Dalat ("we," "us," "our"), we prioritize your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your personal information, including information collected via our website and SMS/Text Messaging services.

Information We Collect

We may collect the following types of personal information:

Personal Information

• Name, phone number, email address
• Billing details and payment information
• Information collected when you visit our website or book appointments

Appointment Details

• Services scheduled and appointment history
• Special requests and preferences
• Dining preferences and allergies

Website Usage Data

• IP address and browser type
• Website interactions and page views
• Cookies and tracking information

SMS/Text Messaging Consent

If you opt in to receive SMS/Text messages, we collect your mobile phone number and consent information. You agree to receive recurring automated reminders, updates, or promotional messages.

How We Use Your Information

Your information may be used to:

• Schedule and manage restaurant reservations
• Send notifications or promotional content (with your consent)
• Respond to customer inquiries and provide support
• Improve our services using analytics
• Process payments and maintain transaction records
• Comply with legal obligations

Information Sharing

We are committed to protecting your privacy:

What We Don't Share

• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes
• Text messaging originator opt-in data and consent will not be shared with any third parties

Limited Sharing

Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent.

Data Security

We use industry-standard practices to safeguard your information from unauthorized access, disclosure, or misuse. Payment transactions are securely processed, and we do not store complete credit card information.

Your Privacy Choices and Rights

Opt-Out Options

• To stop receiving SMS/Text messages, reply STOP or OUT
• To opt out of email marketing, click the unsubscribe link in any promotional email
• Contact us directly to access, update, or delete your personal information

Cookies and Tracking

We may use cookies for improved website functionality and analytics. You can control cookies through your browser settings. Disabling them may impact your website experience.

Policy Updates

This Privacy Policy may be updated periodically. Continued use of our website or services indicates your acceptance of the revised policy. We will notify you of significant changes when possible.